Mobile menu (hamburger) not working

Jacob Merkley

• August 09, 2023 22:10

The mobile menu (hamburger three lines) is not working right on mobile. I'm using GeneratePress theme, but designed the header/menu in Brizy Pro. 

I am using WP Rocket cache, is there an issue with it minifying the code wrong perhaps?

The menu works fine on desktop, but I can't get it to open on a mobile device.

www.ibiana.com

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  Ariel H.

  • August 10, 2023 10:42

  Hi Joselyn,

  Thank you for the update.

  We'd like to look into the issue from your dashboard. Kindly grant us temporary access to your WordPress admin by adding us as a user. Please send the necessary login details to communitysupport@brizy.io.

  Here are the details we need:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/12989237111314
  WordPress Admin URL:
  Username:
  Password:

  As a precaution, please make a full backup of your website.

  Meanwhile, kindly attempt to deactivate all other plugins except for Brizy and Brizy Pro to observe if there is any difference. Additionally, consider temporarily changing to a different theme to determine if this resolves the issue.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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