Contact form and gmail not working

Alexander Wulbern

• February 08, 2023 08:23

I have set up contact forms with the breezy plugin and no email is being sent I get an error message when I test it on my live site.

YES I have the latest versions of Brizy and Brizy Pro installed

Gmail looks set up correctly with no typos.

 

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  Permanently deleted user

  • February 08, 2023 08:50

  Hi,

  Could you please check this article regarding how to connect the form with Gmail? Did you follow all steps and recommendations from there? In this post, you can find a similar problem and the fix that the user found. Can you share a URL of the form page?

  Best regards,

  Nelea.

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  Alexander Wulbern

  • February 08, 2023 09:02

  as of May 30, 2022 Google no longer supports that feature to change the less secure apps setting.

   

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  KC George

  • February 08, 2023 10:54

  Hi Alexander,

  You are right; Google does not support the less secure apps any more. You must generate a Google App Password and paste it in your Brizy form. Here is the procedure.  https://jmp.sh/z6QIaX7S

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  Alexander Wulbern

  • February 08, 2023 11:11

  10/10 can confirm it's working and is easy to set up thank you!

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  Alexander Wulbern

  • February 08, 2023 12:25

  NOTE: It seems a new password is needed for every contact block and duplicating a password breaks both blocks

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  KC George

  • February 08, 2023 12:33

  Hi Alexander,

  If you make the Contact block global and add Display Conditions to add it to different pages, would this solve the problem?

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  Alexander Wulbern

  • February 08, 2023 13:58

  Potentially a global block but none of my contact forms appear in the same place, I tried saving the block and using it on the other page but all the gmail settings cleared out.

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  KC George

  • February 09, 2023 06:13

  Hi Alexander,

  You are right; when importing a saved block, you will have to configure the Email Notification settings again. Even if the Contact block is at different positions, you can still try the global block option and see what happens. 

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