Activate domain: juliocesarlarriega.com
Hello,
I bought 01 code by Appsumo and I will try actívate new domain (juliocesarlarriega.com).
I installed briyz pro plugin in my webpage and It doesn´t allow actívate with the license.
In this moment only activate one domain (srnegocios.com)
I would appreciate your support.
Regards,
Julio
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Hi Julio,
The Appsumo Lifetime plan you bought in October 2019 permits only a single WordPress license. You are using this license for srnegocios.com.

Your plan also permits you to setup 3 websites with custom domains on Brizy Cloud. Please consider developing and hosting your next website on Brizy Cloud.
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Thank you for your prompt response.
There is something wrong, because the agreement I bought indicates 03 domains, for that I send you the same one that appears in my Brizy redemption account in Appsumo.
I would appreciate if you could check it again.
RegardsAttached file
Julio César Larriega Vargas
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Hi Julio,
Did you attempt to attach a file? Unfortunately our help desk system does not support email attachments. We could not see your attachment. Please click on the link https://support.brizy.io/hc/en-us/community/posts/12614552326162 and add a comment. You can attach a screenshot by clicking on the image icon.
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This is agreement bought to Brizy by Appsumo account.
Regards,
Julio
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Hello Julio,
Thank you for your message.
The 3 hosted domains in the agreement refers to Brizy cloud platform, not WordPress - https://jmp.sh/lh1CozJu
In Brizy cloud, we offer the hosting option for all projects, including pages that are connected with a custom domain.
Best Regards, Natalia
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Hello,
Based on this, I registered my domain juliocesarlarriega.com
I changed the configuration in my DNS of the A and CNAME records since yesterday and the page did not come up.
So today, I had to delete the mentioned changes in my DNS of my hosting (which is not where I bought the domain).
I understand that there may be a problem with my hosting, to be able to make this change viable, so to continue again in brizy I want to delete my domain juliocesarlarriega.com from your cloud.
Now I tried to generate a page on your platform with the subdomain juliocesarlarriega.brizy.site and it tells me that it already exists.
Can this last thing be fixed?
Thanks for your support.0 -
Hello,
In the last message include this link :

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Hello,
Based on this, I registered my domain juliocesarlarriega.com
I changed the configuration in my DNS of the A and CNAME records since yesterday and the page did not come up.
So today, I had to delete the mentioned changes in my DNS of my hosting (which is not where I bought the domain).
I understand that there may be a problem with my hosting, to be able to make this change viable, so to continue again in brizy I want to delete my domain juliocesarlarriega.com from your cloud.
Now I tried to generate a page on your platform with the subdomain juliocesarlarriega.brizy.site and it tells me that it already exists.
Can this last thing be fixed?
Thanks for your support.
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Hi Julio,
I have corrected the link error in the above comment.
Even though you bought your domain juliocesarlarriega.com from a domain registrar, Name Servers for your domain are with iBrave Hosting. Hence please add the A Record and the CNAME record for Brizy Cloud again in your iBrave Control Panel after selecting 'Manage DNS' option.

Please also delete the AAAA record associated with your domain with the IP 2a07:7800::169
The project with the name Juliolarriega in your Brizy Cloud Dashboard uses the subdomain juliocesarlarriega.brizy.site. Hence another project cannot use the same subdomain.

Please add your custom domain juliocesarlarriega.com to this project by clicking on 'Publish' option here

Select the custom domain option and add your domain juliocesarlarriega.com.
Once you complete the above steps, if the domain does not point to your Brizy Cloud project, please get back to us.
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Ok thanks for your answer.
As a result of these changes I had to reset my dns board, leaving Briyz records without effect.
In relation to your last mail, I have to register my domain juliocesarlarriega.com with the following records :1) Cname Record
---------------------
www
Cname
juliocesarlarriega.brizy.site
2) A Record---------------
juliocesarlarriega.com
A
34.237.47.210
From the image I present you should remove the AAAA record indicated in the image.
Regarding the Cname Records, in the image they are like this,
Should I remove any Cname duplicity from the image I present?

Thanks for your support.
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Does these changes affect the sending of my emails from my current Ibrave hosting?
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Hi Julio,
Yes; please setup CNAME and the A Record as you have suggested above
- www Cname juliocesarlarriega.brizy.site
- juliocesarlarriega.com A 34.237.47.210
Please remove both AAAA entries. You should only have an A Record and no AAAA records
- juliocesarlarriega.com A 34.237.47.210

These CNAME records are required for your FTP and email. Please do not delete these.
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Hello,
The following steps have been performed:
Cname and A records were credited, likewise the two AAAA records were deleted.

In Brizy's platform, I send the publication of the web site

Please confirm the conformity of these changes.
What are the next steps to continue with the creation of the web page?Regards.
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Hi Julio,
Looks like you have added a new project. In the new project, your subdomain has changed from juliolarriega.brizy.site to blackcurrant17631686.brizy.site.

As a result, your CNAME record must be updated as well. Please change the first CNAME record to the second.- www.juliocesarlarriega.com CNAME juliolarriega.brizy.site
- www.juliocesarlarriega.com CNAME blackcurrant17631686.brizy.site
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Hi KC George, thank very much.
This in new status of my dns:

I understand that I have to wait to access my webpage to customize it, right?
Regards.
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Hi Julio,
The URL https://www.juliocesarlarriega.com/ is working fine now. The URL https://juliocesarlarriega.com/ (without www) is returning a 'Project Not Configured' error. Please give us time till tomorrow to fix this issue.
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Hi Julio,
We have fixed the issue with the URL https://juliocesarlarriega.com/. It does not show 'Project Not Configured' error.
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Hi KC George,
Thank you very much for your great support.
Have a nice day.
Best regards0
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