Popups still not working correctly

Terry Russell

• July 14, 2023 16:39

How much longer until we are able to save and use our saved popups again. It is a major nuisance not being able to. Thank you.

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  KC George

  • July 17, 2023 05:40

  Hi Terry,

  At my end, I am able to reuse a saved popup. Please have a look at this video https://jmp.sh/Lcriy1qq

  Let us know if you are able to save popups and reuse saved popups.

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  Terry Russell

  • July 17, 2023 06:21

  I am using Brizy Free 2.4.26 and Pro 2.4.24 and the screen showing Popups, Saved Popups and Global Popups is nothing like the one in your video. The Saved Popups menu is now on the left and top of the screen and not just along the top. See the image below. The Saved Popups worked before the last few Brizy updates.

  

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  KC George

  • July 17, 2023 11:03

  Hi Terry,

  This does not appear to be a prevalent problem for all Brizy WP users. We'll need access to your WordPress Dashboard to figure out what's causing this unusual behavior. 

  Please add me as a user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/12505882827538
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know here when you send us the email.

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  Terry Russell

  • July 17, 2023 16:37
  • Edited

  Thank you for the reply. Now knowing it is a local problem I investigated further and discovered the Bunny.net CDN plugin was the problem, so I have removed it and switched to a different method.

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  KC George

  • July 18, 2023 04:21

  Hi Terry,

  Thanks for the update.

  One of the options within the Bunny Optimizer may have caused a conflict with Brizy. https://jmp.sh/1v65NgNr By disabling the conflicting option, you could possibly continue to use Bunny CDN.

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