Own Domain Connecting

Jordan Lewis

• January 23, 2023 13:20

Hi, I have spoke to GoDaddy who are my domain name providers. They say all looks okay their end but they are seeing an SSL error from host site. 

 

Can you please advise as why this hasnt worked?

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  Permanently deleted user

  • January 23, 2023 13:26

  Hello,

  Thank you for contacting us.

  Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

  Are the records in the project settings green? This is an indicator that the configuration was done correctly. If so, please send us a screenshot. Also, please make sure that you do not have other A/CNAME records for the same domain, except those required for Brizy.

  Can you please send us the URL of your project so we could check it too?

  Best regards, Nelea

   

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  Jordan Lewis

  • January 23, 2023 13:30

  Hi Nelea, http://www.spaitsolutions.co.u...

   

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  Jordan Lewis

  • January 23, 2023 13:33

  Hope this info helps.

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  Permanently deleted user

  • January 23, 2023 13:55

  Hi,

  We already fixed the problem with SSL and now all is working fine : 

  

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  Jordan Lewis

  • January 23, 2023 14:46

  Hi, Thanks a lot! :) 

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