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Links target blank not working

Infofuturo García García

Good morning,


We are having an issue when putting the links with target _blank. On this page https://envera.infofuturo.es/informacion-organizativa/ we indicate it, but it seems that it does not take effect.

Note: the links are the big grey buttons.

Could you help us?

 

Thank you in advance.

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Comments

4 comments

Date Votes
  • Ariel H.

    Hi,

    Thank you for contacting us.

    This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials to the staging site, so we can look into this issue further?

    Please add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

    Community Post link:  https://support.brizy.io/hc/en-us/community/posts/12224682297106
    WordPress Admin URL:
    Username:
    Password:

    Please make a full backup of your website as a precaution.

    I am looking forward to your response.

    Best regards,
    Ariel H.

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  • Infofuturo García García

    We still developing this site, we just update the brizy plugins and theme, and still the same issue.

    I just send you your credentials for wp-admin.

    Best regards.

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  • Ariel H.

    Hi,

    Thank you for your cooperation.

    It appears that the issue you are encountering may be due to a conflict, possibly with one of the plugins installed on your website. I have been unable to reproduce the issue on my test environment, linking one of your PDF files at https://staging.server001.xyz/test02/target-blank/.

    To further troubleshoot the issue, I recommend deactivating all plugins except for Brizy and Brizy Pro. Then, check if the issue is resolved. If this resolves the issue, proceed to reactivate the plugins one by one, testing your site after each reactivation, until the issue reoccurs. This will help identify which specific plugin is causing the problem.

    Unfortunately, we're cautious about carrying out the above troubleshooting steps, as this is a live website. Therefore, we kindly ask you to try these steps on your end, and let us know how it goes.

    Best regards,
    Ariel H.

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  • Infofuturo García García
    • Edited

    Hi,

    We found the issue, was the plugin: One Click Accessibility.

    Thanks.

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