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SSL not activated

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3 comments

  • Nelea

    Hello,

    Thank you for contacting us.

    Could you please send us a screenshot of DNS settings from the domain registration? Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?  Also, please sent us the URL of your website

    Best regards, Nelea.

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  • Willy Merdiansyah

    here my data

    - brizy

    - a records

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  • KC George

    Hi Willy,

    Can you please delete your custom domain, add it again and wait for half an hour to restore your SSL certificate?

     

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