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7 comments

  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    We checked your site and found that you didn't set up the CNAME.  Could you please, check this article and follow all these steps to set up the CNAME? After this you should have all  records in the project settings green, this is in indicator than the DNS setting was propagated correctly.

    Best regards, Nelea.

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  • Greg Coakley

    I am now getting this prompt: ERR_SSL_PROTOCOL_ERROR Please help.

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  • Permanently deleted user

    Hi,

    Could you please send us a screenshot of DNS settings from the domain registration?

     Did you follow all these steps https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

    Regards, Nelea.

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  • Greg Coakley

    Gregston Coakley Fitness Coach & Personal Trainer SPAM"

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  • Permanently deleted user

    Hi Greg,

    The SSL certificate has been generated for this project : https://jumpshare.com/v/uV7OniRIYfJnSc5kJ1E1

    Best regards, Nelea.

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  • Greg Coakley

    Thank you my page is working on Chrome but Safari says “Project not configured”. Please advise SPAM"

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  • Permanently deleted user

    Hello Greg,

    We have fixed this issue, please check if everything is working well at your end.

    P.S. please do not reply to the notification email noreply@rizy.zendesk.com. The email will be received as spam and they will not be posted here.

    Best regards, Nelea.

     

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