Low Resolution

Lionel Lowery

• November 10, 2022 09:10

I wanted to see why my photos were uploaded at a lower resolution. When building the site, the images looked crisp, but when I viewed the published site, they were downsized. Please see the image for a side-by-side comparison.

Here is the website: https://blackberry14402577.lqlphotodesignclient.app/about-me

There are multiple images on the site doing the same thing. 

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  Permanently deleted user

  • November 10, 2022 09:21

  Hi,

  Thank you for contacting us.

  To have a higher resolution, please try this. In the Brizy editor,

  1. Click on the 'image' icon and a screen will popup
  2. Select 'Original' instead of 'Custom' here.

   

  Best regards, Nelea.

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  Lionel Lowery

  • November 11, 2022 06:11

  Thank you. It didn’t have those options for me, but I when with original and it worked. Another question, is there any option for a website duplication?  SPAM"

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  Permanently deleted user

  • November 11, 2022 07:51

  Hi Lionel,

  At the moment our team is working on the option for duplicating a website in Brizy Cloud. I can recommend saving individual pages in the builder, adding a new project, and recreating your pages from the saved layouts. Please see this article: https://support.brizy.io/hc/en-us/articles/360041770872-How-to-duplicate-projects-

  P.S. please do not reply to the notification email noreply@rizy.zendesk.com. The email will be received as spam and they will not be posted here.

  Best regards, Nelea.

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  Rémi Deprez

  • December 29, 2022 10:31

  Hello,

   

  I would like to use the original resolution of my image (well, at least 3840 pixel wide, in backgroung and "in block" images)

  But when I click on the image, no screen popup, there is only the position of the image (the blue dot)...

   

  Thank for your help!

   

  Rémi

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  Permanently deleted user

  • December 29, 2022 11:20

  Hello Rémi

  Thank you for contacting us.

  Do you have this problem in the Brizy Cloud project? Can you please send us the URL of your project so we can check it?

  Best regards, Nelea.

   

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  Rémi Deprez

  • December 29, 2022 14:31

  Hello!

   

  Thanks for the rapid awnser! this is a brizy cloud project.

  the page is https://www.studio-antichambre.com/cosmetics

  (I tried differents sort of image block : background, column, column zoomed)

  adresse of editor : https://www.brizy.cloud/projects/1126631/editor

  Note that I don't mind if the page take long time to load. It is a Photographer book.

  Thanks!

  Rémi Déprez.

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  Permanently deleted user

  • December 30, 2022 14:50

  Hello,

  I will create a private message and I will add a developer here in order to inspect this potential bug.  I will come back with an additional notification. Thank you.

  Best regards, 

  Nelea.

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  Rémi Deprez

  • January 24, 2023 17:33

  Hello,

  Do you have some infos on this bug?

  Thank you!

  Rémi.

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  Permanently deleted user

  • January 25, 2023 09:47

  Hello Remi,

  We have checked your website and this is not a bug. The problem is that you have the old version of the Brizy Cloud dashboard, see here. If you will add a new project in Brizy Cloud then this option will be available but for the old projects, the CMS version is not avalaibe.

  Best regards,

  Nelea.

   

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  Rémi Deprez

  • January 25, 2023 23:49

  Hello Nelea,

  Thank you very much!

  Have a good day!

  Rémi.

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  Permanently deleted user

  • January 26, 2023 07:16

  You’re welcome ! Have a nice day too !

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