license label

maria del carmen espinola

• October 19, 2022 12:10
• Edited

Hello I want to activate my license in Brizy but in the dashboard I don't have the license label to activate Brizy. I already download the latest version available of Brizy 2.4.11 and Brizy PRO2.4.10 but there is no label for activation licenses. How can I fix it? Thank you in advance :)

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• 

  KC George

  • October 19, 2022 12:13

  Hi Maria,

  Can you do a few compatibility checks?  

  1. Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
  2. Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
  3. Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners. If you are not, please try changing to one of these themes and check if that helps.
  4. Do you have a plugin which is incompatible with Brizy? If none of the above helps, please deactivate one plugin at a time and check if the problem persists.

  If you are not able to find a solution, please get back to us; we will help you troubleshoot

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