Sites keep losing connection with license

Wim Dewitte

• October 13, 2022 08:32

Hi there,

The WP Brizy plugin keeps loosing the connection with the license. Colors and fonts are also reverted back to standard colors and fonts and the heading and footer become blocked. Please fix this.

Best regards
Wim

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  Permanently deleted user

  • October 13, 2022 10:59

  Hi,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Best regards, Nelea.

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  Wim Dewitte

  • October 14, 2022 07:22

  Hi Nelea

  I'll send you the credentials asap. The loss of custom colors and fonts seem to be unrelated to loosing the connection with the license. Both occured at the same time, but loosing the connection with the license happens often, while the reverting colors and fonts happened twice so far.
  
  Best regards
  Wim

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