can't install brizy pro

Harbey Castelblanco

• October 12, 2022 18:04

For any unknow reason I cant install Brizy Pro. Wordpress don't show the option to install new plugins.

Already review the roles, and have administrator role, but still the option doesn't appear.

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  Permanently deleted user

  • October 12, 2022 21:36
  • Edited

  Hi,

  Thank you for your message.

  Did you first install  Brizy Free? For more information please see these links :

  • https://www.youtube.com/watch?v=G3g0Fr6Mt6I
  • https://www.youtube.com/watch?v=cNknGr8JH6Y

  Let us know if all is working fine.

  Best regards, Nelea.

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  Harbey Castelblanco

  • October 13, 2022 02:11
  • Edited

  Hi Nelea.
  Yes of course, Brizy free is instaled. I don't know if there is something wrong with WordPress or with Brizy, because suddenly the site delete the Brizy Pro plugin. I have a Lifetime Pro suscription, if You Review,.Will see that the site has a WordPress license generated. But now the plugin has no administrador role, and I think for that reason doesn't permit reinstall the plugin.

  The site is fundiamante.org.

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  KC George

  • October 13, 2022 07:08

  Hi Harbey,

  You have mentioned 

  But now the plugin has no administrator role, and I think for that reason doesn't permit reinstall the plugin.

  Perhaps a security system enabled on your hosting account like one of these could be blocking the installation of Brizy Pro. 

  • Mod_security
  • Firewall
  • BitNinja’s full-stack server protection
  • DDoS
  • Monarx anti-malware

  Have you discussed this issue with Hostinger? If not please check with them. 

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