Webiste is not loading

John van der Lugt

• October 11, 2022 15:51
• Edited

https://opslag3.nl is not loading.

The backend works very slow

Editing the homepage is not working content loads very slow updating is not working.

Disabling the Brizy plugins will make the site working.

 

Please help

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  Permanently deleted user

  • October 11, 2022 17:36

  Hi,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.4.10 and Brizy Pro 2.4.10?  Could you please temporarily deactivate all external plugins one by one (except Brizy Free and Pro) and check if the issue still persists?

  Best regards, Nelea.

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  John van der Lugt

  • October 11, 2022 19:32

  Brizy and brizy pro are the latest versions.

  All plug-ins are deactivated exept Brizy, still have very slow page loading time (minutes) or time out. error 500

  Backend is also not very responsive.

  Best regards,

  John van der Lugt

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  Permanently deleted user

  • October 11, 2022 19:43

  HI,

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Regards, Nelea.

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  John van der Lugt

  • October 11, 2022 19:48

  acces backend:

   

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  Permanently deleted user

  • October 12, 2022 06:06

  Hi,

  I have sent the credentials from your website to my colleague, she will contact you soon. Please check your email.

  Best regards, Nelea.

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