Brizy`s Back-end Editor is not Reflective on the Front-end

Steven Orlosky

• October 11, 2022 02:44

Good day!

Currently, we're experiencing an issue wherein, some spacing and alignment are not reflective from the back-end to the front-end. 

A video link is here for your reference. I hope you can help us fix this issue.

Thank you so much!

https://www.berrycast.com/conversations/02b1cbdc-2796-5ff5-85e1-2ec3d221c580

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  KC George

  • October 11, 2022 10:52

  Hi Steven,

  The variations you are noticing between the front end and the backend do not have a generic cause. We'll have to look at your WordPress backend to try to determine what's causing this issue. 

  Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

  Please let me know here when you send me an invitation.

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  Steven Orlosky

  • October 11, 2022 22:51

  Hi KC,

  Thanks.

  My employee already added you as user.

  You can look int the Home or About pages, since they were the pages we developed so far. Thank you so much!

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  KC George

  • October 12, 2022 09:01

  Hi Steven,

  I spent sometime today trying to troubleshoot the issue you are facing. I could not get to the root of it. I will escalate this and we will continue to investigate the issue.  

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  Steven Orlosky

  • October 12, 2022 22:11

  Hello KC,

  Thanks for doing that! We appreciate it.

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