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Brizy arranges WC items on the wrong pages after the update

Pablo Montes ONeill

Hi, The Brizy plugin is causing problems with the latest update (v2.4.8), specifically the pages that have items for sale from WooCommerce. After the update, it arranges the things on the wrong pages. For example, If the page sells Tote Bags, it now puts the pictures and information of the Mugs, although the title above still says Tote Bags. The same on the Pillow Covers page now shows the Tote Bags. 

I have also updated the Brizy Pro (v2.4.8), and the problem persists. Yesterday, I restored the plugins I had recently updated (the issue was gone after this), and today I re-installed them one by one to verify which was causing problems. No doubt it is the Brizy plugin. Everything works fine until I update the Brizy plugin.

Please let me know if there is a solution or if I should re-install the old version until the problem is solved. 

Thank you, 
Here is the link to the Tote bags page showing the Mugs instead: 
https://montesdesignshop.com/bolsos-tote-bags/ 
Here is the link to the Pillow Covers Page showing the Tote bags instead:  https://montesdesignshop.com/forros-de-cojines

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Comments

5 comments

Date Votes
  • KC George

    Hi Pablo,

    We apologize for the inconvenience. Can you please confirm that you are using the Archive element in your Product Category Archive template? Have a look at this video for more details instructions. https://jmp.sh/83Pn7tw

    If this does not help, I would like to take a look at your WordPress Dashboard to help you further. Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

    Please let me know here when you send me an invitation.

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  • Pablo Montes ONeill

    Thanks for replying. Following the suggestions in the video you sent me, I was able to first check in WooCommerce > Products > Categories >, and everything works fine there. When trying to check the Brizy,> Templates > - I don't have a "Product Category Template" as the video presents. Therefore I don't have the Archive element in the Product Category Archive template or any other options. I haven't had any problems with this until this plugin update.

    What else could it be? Do you still need me to add you as a WP user to try to solve the problem?

    Thank You

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  • Pablo Montes ONeill

    I have already sent you the invitation via WP email in case it is necessary to solve the problem.

     

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  • KC George

    Hi Pablo,

    The Brizy Products element is being used to display products from various categories. In the Products element, tags were chosen in place of the category. Now that I've chosen the right categories, these category pages are functioning properly. Please check

    1. https://montesdesignshop.com/bolsos-tote-bags/
    2. https://montesdesignshop.com/forros-de-cojines/
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  • Pablo Montes ONeill

    Hello,

    Now the pages are working correctly. I would never have found this solution as it had been working the way it was. I appreciate all your help, and thanks for solving the problem.

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