Header not updating

Elliot Stenson

• September 26, 2022 12:53

I have used a fixed header with Brizy Pro, however, when I load my web page, it does not stay fixed and the menu buttons are not functioning. However when I refresh the page it works as intended.

When I clear the cache and load it again, it has the same issue, therefore new visitors will face this issue. Please could you help resolve this, thanks.

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  KC George

  • September 27, 2022 06:39

  Hi Elliot,

  We want to check out this problem on your website. Please share your URL

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  Elliot Stenson

  • September 27, 2022 07:03

  https://www.milltechgroup.co.uk/

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  KC George

  • September 27, 2022 14:57

  Hi Elliot,

  Can you please try this and see if it helps?

  1. Purge the WP Optimize Page cache https://jmp.sh/sEILEQJ
  2. Purge the WP Optimize Minify cache  https://jmp.sh/fMQ9Z3i

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  Elliot Stenson

  • September 28, 2022 08:59

  Hi,

  I have tried this and it has not solved it unfortunately.

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  KC George

  • September 28, 2022 15:07

  Hi Elliot,

  I've visited your webpage. It appears that the sticky header problem has been resolved. Please view my test at this link: https://jmp.sh/F8MZGQw

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  Elliot Stenson

  • September 29, 2022 08:45

  Hi,

  The issue isn't fixed, if you clear your cache and try again the issue comes back still, meaning that new visitors will face this issue.

  I have tested it over multiple devices/browsers.

   

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  KC George

  • September 29, 2022 09:18

  Hi Elliot,

  When I tested now, the issue resurfaced again. At the moment, there is a console error on your website and it is to do with WP Optimize. Please see this screenshot https://jmp.sh/NMqDWCt

  These are the latest versions of Brizy. If you have not already, can you update to the latest versions and see if your still see this issue?

  

   

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