Mobile version not work

Federico Mazza

• September 24, 2022 15:34

The site does not load the changes made in the builder for the mobile version. What should I do?

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  Permanently deleted user

  • September 25, 2022 17:00

  Hi,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.4.6 and Brizy Pro 2.4.7?

  Could you please temporarily deactivate all external plugins (except Brizy Free, and Brizy Pro) and check if the problem still occurs? To identify which plugin is faulty, reactivate them one by one until the error reoccurs.

  The active theme can also trigger this error. Please download a different theme, such as “Twenty Twenty” and check again the issue. 

  Let us know if all is working fine. Thank you!

  Best regards, Nelea.

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