cannot change photo

Tomislaw Dalic

• September 23, 2022 16:48

Hi it is impossible to change photo's as the blue bars are blocking everything

see video here:

 

https://video.vikinglinks.com/conversations/d62982a8-3a81-5a6d-b5c6-808441849229

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• 

  KC George

  • September 24, 2022 07:34

  Hi Tomislaw,

  Typically, you upload images to Brizy in this manner. https://jmp.sh/fqF5YNu The blue strip like in your video is unusual to see. We are unsure if Brizy is the cause of it as well.

  Please add me as a user to your WordPress Dashboard if you would want us to look into this further. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

  Please let me know here when you send me an invitation.

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  Tomislaw Dalic

  • September 26, 2022 12:25

  Yes, I have added you! 

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  KC George

  • September 27, 2022 06:34
  • Edited

  Hi Tomislaw,

  Enlighten has been replaced with Twenty Twenty-One as your new theme. After this, I can no longer see the blue strip that spans the Media Library. I hope this fixes the issue for you. 

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