Site up/down for the last 12h

Jean-Pierre Michael

• September 23, 2022 05:14

Hi, my site is up/and down permanently for the last 12h. Just as I was when I tried the translation option several months ago.

mis this due to the same problem?

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  Nelea Stanila

  • September 23, 2022 08:40

  HI,

  Thank you for contacting us.

  Would you kindly provide the project's URL where you found this inconvenience?

  Best regards, Nelea.

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  Jean-Pierre Michael

  • September 23, 2022 08:53

  Masdelangeos.com

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  Nelea Stanila

  • September 23, 2022 15:19

  Hi,

  Could you please let me know which specific page isn't working?

  Best regards, Nelea.

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  Jean-Pierre Michael

  • September 23, 2022 16:52

  Hi Nelea, the problem is not that the site is not working. It's just that I get alerts that the site is up or down for 2 mn regularly. I had this problem when i added the translation option and it disappeared but it looks like it came back since you officially announced the translation option again.

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  Jean-Pierre Michael

  • September 23, 2022 16:53

  

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  Jean-Pierre Michael

  • September 23, 2022 16:54

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  Jean-Pierre Michael

  • September 23, 2022 16:56

  

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  Jean-Pierre Michael

  • September 23, 2022 16:58

  

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  Nelea Stanila

  • September 23, 2022 17:28
  • Edited

  Hi,

  We have a ticket open for this request, and our development team will look into it.  As soon as I will have news, I will come back with an additional notification. 

  Best regards, Nelea.

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  Jean-Pierre Michael

  • September 23, 2022 18:04

  Thanks a lot

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  Jean-Pierre Michael

  • September 28, 2022 07:24

  Hi, any updates on this problem ? My site is still off half of the day...

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  Nelea Stanila

  • September 28, 2022 11:20

  Hi,

  Sorry, but our developers are working on this problem, it is our priority now. It will take a little more time, I will come back with an update when I have answers.

  Best regards, Nelea.

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  Jean-Pierre Michael

  • September 28, 2022 12:23

  Thanks I just wanted to be sure it was still on your radar

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  Nelea Stanila

  • September 28, 2022 12:27

  Hi,

  Our dev team told me that this issue has priority now, they are working on it. Give us a few more days, please.

  Best regards, Nelea.

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