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My website is not displaying online.

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5 comments

  • Permanently deleted user

    Hi Anne,

    Thank you for contacting us.

    If you have a white page in the preview, then this issue occurs if you did not publish the page from here. Please click on Publish page - then please Update and Prewiu the page. Let us know if all is working fine. Thank you.

    Best regards, Nelea.

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  • Anne Mortensen

    Hi Nelea,

    Your instructions don't work.

    The attached screenshot shows there is no option to publish - only an option to update. Updating is not bringing back my website online, which last week was working just fine and was available online.

    Looks to me that a breach of contract is taking place. 

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  • Kc George

    Hi Anne,

    I have seen the URL you have shared above from your Brizy Cloud editor. Please share the URL a website visitor would type to see your webpage. I would like to check the white page you are seeing

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  • Anne Mortensen

    My url is www.annemortensenwriter.com Thanks. Anne Mortensen Sent from Proton Mail for iOS  SPAM"

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  • Permanently deleted user

    Hi Anne,

    I just checked your website, everything is working well, please see this video.  Can you please clear your browser cache and check if everything is working at your end?  P.S. please do not reply to the notification email noreply@rizy.zendesk.com. The email will be received as spam and they will not be posted here.

    Best regards, Nelea. 

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