Renewal Error

Kaya Tugcu

• September 16, 2022 08:15

I cancelled auto-renewal in error. Could it please be restored so that I don’t have any payment issues in future? I have emailed support@brizy but not had a response.

Thanks!

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  Permanently deleted user

  • September 16, 2022 08:41

  Hi,

  Thank you for contacting us.

  Unfortunately, we cannot restore the renewal that you have canceled, the system does not allow us.

  Best regards, Nelea.

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  Kaya Tugcu

  • September 16, 2022 09:20

  Ok that's a shame but thanks, Nelea. I already have a LTD subscription but wanted to continue supporting Brizy. 

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  Permanently deleted user

  • September 16, 2022 09:53

  Hi,

  Sorry, i have checked with our dev department and they cannot change anything, they cannot restore the renewal of the plan.

  Best regards, Nelea.

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