Images are not visible in the editor mode?
Hi ,
The images are not visible in editor mode , we are using Brizy pro.
Inspite of following the guidelines mentioned in one of your forum, images are not visible in the editor mode.
1. Used https
2. Deactivated all the plugins , cleared web cache but the problem persists.
Expecting a quick solution and response from your side.
Attached here with is the screen shot of the page
Thanks
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Hi Devashish,
Can you do a few compatibility checks?
- Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
- Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
- Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners. If you are not already, try changing to one of these themes and see if that helps.
If you are not able to find a solution, please get back to us; we will will need access to your WordPress Dashboard to help you further on this issue.
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Thanks for the reply George!
Though we are using the latest version as advised ,will recheck and get back to you.
Thanks
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Hi George
We tried the above mentioned compatibility checks.
Issue is resolved when we change current theme to 2020, but we have pages/layouts designed and approved in our current theme and we can not change that. Can you please help us .
And if you want an access to our site, can you please raise a private ticket so that i can share the credentials with you.
Thanks
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Hi Devashish,
If you want me to take a look at your project, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/sOSGGR3
Once you have sent me an invitation, please let me know here.
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