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Issue with publishing my website

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6 comments

  • Permanently deleted user

    Hi,

    I have checked the DNS setting from your website, and there are not green. You need to connect the CNAME and the A record. 

    Please check also these two articles and make sure you have added the correct records:

    A: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

    CNAME: https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

     Could you please check if you set up the AAAA record? If you have set up it, could you please delete it?

    Best regards, Nelea.

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  • Pierre-edouard Dolhen

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  • Pierre-edouard Dolhen
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  • Permanently deleted user

    Hi,

     Can you please try this, Delete your custom domain and add it again and wait for half an hour and see the SSL issue gets resolved? Please see here.

    Best regards, Nelea.

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  • Pierre-edouard Dolhen

    it is working now thank you

     

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  • Permanently deleted user

    You are welcome! Thank you for your confirmation!

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