Display conditions for Templates not working

Frederik Braun

• September 08, 2022 11:50

Hello,

when I try to add a new Condition (e.g. "Include" "404 page") I get the JavaScript error "Uncaught TypeError: api.validateRule is not a function". Also when selecting e.g. "Include" "Pages" it never stops loading and I get the JavaScript error "Uncaught TypeError: api.getPostsGroupList is not a function".

I already checked the steps in this post: https://support.brizy.io/hc/en-us/community/posts/7630924497425-Template-Conditions-not-working?input_string=Display%20conditions%20for%20Templates%20not%20working

- Theme: Twenty Twenty One
- Wordpress: 6.0.2
- PHP: 7.4.30

Any way this can be fixed?

Greetings
Freddy

1

• 

  KC George

  • September 09, 2022 02:26
  • Edited

  Hi Frederik,

  If you are adding a Display Condition to a global block within a Brizy blog post template and if you would like the block to appear on all your blog posts, you will add a condition like this

   

  If you are adding a display condition to a global block within a Brizy Category Archive template and you would like all category pages to have the same global block, you will add a condition like this

  

  You said, you are trying to add a Display Condition to include a global block within a Brizy template to a  404 Page. Can you please give us the context of what you are trying to do?

  1. Are you trying to include specific block within a Brizy template to a 404 page?
  2. Is your 404 Page developed using Brizy?

  0
• 

  Frederik Braun

  • September 09, 2022 09:27

  I'm not talking about the display conditions of a global block. I am talking about the display conditions of a brizy template (post_type: brizy_template). When I go to Brizy > Templates > Add new and try to include all blog posts or any other type I get the following error:

  When I click on Add nothing happens and I get the following error:
  

  

   

  When I just select "Pages" (or in my case "Seiten") it never stops loading and I get the follwing error:

  

  

   

  When I select "404 page" and click Add nothing happens and I get the following error:

  

  

   

  0
• 

  KC George

  • September 09, 2022 11:12
  • Edited

  Hi Frederik,

  Sorry for the irrelevant response. The above error is an indication of an incompatibility issue. Can you do a few compatibility checks?  

  1. Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
  2. Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
  3. Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners. Try changing to one of these themes if you are not using one.
  4. Do you have a plugin which is incompatible with Brizy? If none of the above helps, please deactivate one plugin at a time and check if the problem persists.

  If you are not able to find a solution, please get back to us; we will help you troubleshoot

  0
• 

  Frederik Braun

  • September 09, 2022 11:23

  - Theme: Twenty Twenty One / Brizy Starter Theme from https://github.com/ThemeFuse/Brizy-Starter-Theme (tried both, problem is still there)
  - Wordpress: 6.0.2
  - PHP: 7.4.30
  - Latest version of Brizy and Brizy Pro
  - I deactivated every plugin apart from Brizy but the problem is still there

  0
• 

  KC George

  • September 09, 2022 12:01

  Hi Frederik

  Please change theme to Twenty Twenty One and check if you see this error. 

  0
• 

  Frederik Braun

  • September 09, 2022 12:48

  Yes, the problem also happens with Twenty Twenty One

  0
• 

  KC George

  • September 09, 2022 14:27

  Hi Frederik,

  To help you further, I need access to your WordPress Dashboard. If you need help with this, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/sOSGGR3

  Once you have sent me an invitation, please let me know here.

  0
• 

  Frederik Braun

  • September 12, 2022 09:44

  Hey,

  I created the user. We don't have mail set up yet but I send you a mail with username, password, url.

  0
• 

  KC George

  • September 12, 2022 13:06

  Hi Frederik,

  I was able to add a blog post template, a blog listing template and the 404 template. For adding the 404 template, I needed to deactivate the 'Woody code snippets' plugin. I did not see any error.

  Please check

  0
• 

  Frederik Braun

  • September 12, 2022 14:44

  Hey,

  with Firefox it works for me aswell. With Chrome I still have the errors.
  I will just use Firefox in the future. Thanks a lot for the help.

  0

Please sign in to leave a comment.