Images disappearing on mobile site - element NOT hidden

Yolande Alberts

• September 07, 2022 15:35

Hi there,

I've just finished the massive task of updating an outdated site using the Brizy builder. I've gone through and designed the layouts for desktop, tablets, and mobile using the available tools, but when the site is deployed, all my images disappear in mobile view and on desktop when the window is adjusted to be very small. This is not a "hide in mobile view" issue, please see attached image.

 

Some extra information: my company uses simply static to deploy our site. 

 

Any idea what could be going on?

 

Thanks!

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• 

  KC George

  • September 07, 2022 16:20
  • Edited

  Hi Yolande,

  You said

  my company uses simply static to deploy our site

  Does this mean that you have downloaded the HTML ZIP file and have uploaded to a server? 

  Can you please share your URL so that we can check? If you have a brizy.site URL, please share that as well.

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  Yolande Alberts

  • September 07, 2022 17:19

  Yes, as far as I understand, that is how it works. 

  Sure, our site is www.lyryx.com - not a brizy.site URL.

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  KC George

  • September 08, 2022 05:31
  • Edited

  Hi Yolande,

  Please have a look at this screenshot. https://jmp.sh/nhyprmU

  I'm able to see all images at my end.

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  Yolande Alberts

  • September 08, 2022 02:38

  Hi,

  Yes, out IT department figured it out in the end. Thank you for looking into it!

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  Yolande Alberts

  • September 08, 2022 06:46

  Hi George,

  Yes, our IT department figures it out in the end. Thank you for looking into it! 

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