Netlify doesn't work

Braulio Patricio

• September 07, 2022 09:18

Hi,

I'm trying to publish my website from Brizy Cloud to Netlify and when I click on "connect" nothing happens.

 

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  Permanently deleted user

  • September 07, 2022 09:31

  Hi,

  Did you follow all the steps from his article:?

  While you are following the procedure here https://support.brizy.io/hc/en-us/articles/360044234652-How-to-connect-your-Netlify-account please make these changes.

  1. When you make a new connection to GitHub it should open a new GitHub repository for you. Select the new repository in step 5 of the above process. (Your previous project was brizy-project-6910334)  
  2. At step 7, add a new site with Netlify by clicking on  New site from Git button  and connect to the new repository from GitHub.
  3. Once you have successfully synced your Brizy Cloud project with Netlify, delete the previously added DNS records under the Domains tab in your Netlify account. https://jmp.sh/bOxJqWd Then please add the same domain to the new site you have added with Netlify. https://jmp.sh/zD9TAPI 

  Best regards, Nelea.

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  Braulio Patricio

  • September 14, 2022 10:44

  Hi Nelea,

  From your article: https://support.brizy.io/hc/en-us/articles/360044234652-How-to-connect-your-Netlify-account

  On Step 3. Choose to Connect Netlify : I try to click on the Netlify "Connect" button and nothing happens.

  I'm unable to move to Step 4 !!!

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  KC George

  • September 14, 2022 11:36

  Hi Braulio,

  Can you please specify the brizy.site URL of the project you are trying to publish to Netlify?

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  Braulio Patricio

  • September 14, 2022 12:27

  https://staxio.tools

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  Permanently deleted user

  • September 15, 2022 08:02

  Hi,

  We have fixed this issue. Please try to connect the Netflix platform. Please tell us if everything is working well at your end .

  Best regards, Nelea.

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  Braulio Patricio

  • September 15, 2022 08:33

  Hi Nelea,

  Seems to be working now but I have another issue.

  I want to disconnect my github and connect to another github account, and when I press the disconnect button from the image below, it doesn't disconnect from Github:

  

   

  How to disconnect from Github?

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  Permanently deleted user

  • September 15, 2022 12:52
  • Edited

  Hi,

  We made some changes, can you please check if everything is working now?

  Best regards, Nelea.

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  Braulio Patricio

  • September 15, 2022 14:18

  Not yet...

  When I click on Netlify connect, nothing happens...

  

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  Permanently deleted user

  • September 16, 2022 13:26

  Hi,

  Thank you for contacting us.

  We have fixed this issue too. Please check now. Please tell us if everything is working well at your end.

  Best regards, Nelea.

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  Braulio Patricio

  • September 19, 2022 09:14

  Hi,

  still nothing happens when I click on Netlify connect....

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  Permanently deleted user

  • October 05, 2022 13:02

  Hi,

  Sorry for the late reply, the dev team said that the problem was fixed long ago. Can you confirm that you don't have any issues anymore?

  Best regards, Nelea

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  Braulio Patricio

  • March 15, 2023 12:44

  I am having the same issue again.

  I click on the Netlify button and nothing happens.

  

   

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  Ariel H.

  • March 16, 2023 14:08

  Hi Braulio,

  My apologies for the delay.

  I have been informed that the issue has now been resolved.
  Please try to connect the Brizy page with Netlify through GitHub and let me know how it goes.

  Best regards,
  Ariel H.

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  Braulio Patricio

  • March 22, 2023 12:36

  Hi Ariel,

  still not working...nothing happens when I click connect on Netlify.

  Honestly, this is really annoying me as you can't seem to get this straight, the same issue coming up over and over again. It's time consuming and annoying to say the least. This is forcing me consider another provider.

  

   

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  Ariel H.

  • March 22, 2023 14:23

  Hi Braulio,

  Sorry that you're having a hard time with this issue.

  I have created a private ticket, so we can further investigate the problem.   You should receive a notification regarding this request shortly.

  Best regards,
  Ariel H.

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