Twitter feature not working??

Fahad A Alfifi

• September 05, 2022 17:44

The feature to view Twitter tweets from all sites that work on brizy has been disabled.. A link has been attached for clarification.

https://fpa-almethnab.org.sa/%D8%A3%D8%AE%D8%A8%D8%A7%D8%B1%D9%86%D8%A7/ 

And on mobile it appears partially!!

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  Permanently deleted user

  • September 06, 2022 13:13

  Hi,

  Thank you for contacting us.

  We know about this issue and our developers are working to solve it as soon as possible. Sorry for the created inconvenience.

  Best regards, Nelea.

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  KC George

  • September 06, 2022 13:13

  Hi Fahad,

  We are sorry for this inconvenience. This is due to a bug with the Brizy Twitter element. We are working on fixing this. If you need an interim solution while we are working on a fix, please consider using the Elfsight Twitter Feed Widget 

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  Fahad A Alfifi

  • September 06, 2022 13:46

  Waiting for the update to solve this problem because I have it on dozens of sites !!

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  Fahad A Alfifi

  • September 13, 2022 16:02

  It's been a week now and no update has been released that solves this problem!!?

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  Permanently deleted user

  • September 13, 2022 18:34

  Hi Fahad A Alfifi,

  Thank you for contacting us.

  We are very sorry for such delay. Our team is still working on this issue and they will try to have a solution as soon as possible. Thank you for your understanding and patience, we highly appreciate that.

  Best regards, Nelea.

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  Fahad A Alfifi

  • September 25, 2022 00:15

  Another week went by and the issue was still not resolved, even after the last update!!

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  Permanently deleted user

  • September 26, 2022 08:38

  Hi,

  We are very sorry for this inconvenience. I am very sorry that it takes so long for this issue to be fixed but our dev team is still working on this issue. We need a little more time to solve this. Please allow us a bit more time to fix it.

  Thank you very much for your patience.

  Best regards, Nelea.

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  KC George

  • September 26, 2022 08:42

  Hi Fahad,

  The request to fix the Twitter element bug has been posted to our list of issues. We are now processing hundreds of these issues (if not thousands). Only a small part of the hundreds of issues are fulfilled annually by a fixed number of employees. Please review our priorities for the year 2022.

  The development team also concentrates on bug fixes: things that were operating well previously but have since stopped working or are not performing effectively. This is in addition to the year's plans.

  

  

  We will begin working on the Twitter element fix within the constraints of the organisation.

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