How do I get direct support

Craig Thorne

• September 04, 2022 01:03

I need help with a billing issue... I can not see how I can contact Brizy direct... Please contact me!

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  KC George

  • September 04, 2022 01:41

  Hi Craig,

  I have replied to you here.
  https://support.brizy.io/hc/en-us/community/posts/8861707947921

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  Mike Commins

  • June 04, 2023 09:42

  Hello again,

  I have a major problem with my client's site https://cleanseal.uk. For some unknown reason to me, the published site is a dogs mess! I have no reason why the site turned out this way when it was fine a few days ago. I'm not getting any help from Namecheap as it's a Developers job they say!

  So here I am again seeking help from Brizy - this is my second attempt to get help as this is an URGENT problem for me and a bad look from my client. There seems to be no way I can raise a ticket for help, so I'm at that point where I'm losing faith in Brizy.

  Regards,

  Mike

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  KC George

  • June 05, 2023 09:38

  Hi Mike,

  In your Facebook post https://www.facebook.com/groups/brizy/posts/1439629573467577/ you have stated that "I saw again the highlighted message to update to recent Brizy update, and “hey Presto” my site was back, so that was the issue, ‘doh”

  Looks like updating to the recent Brizy versions helped resolve the issue.

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