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Fatal error line 185

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8 comments

  • KC George

    Hi Tallahassee,

    We are sorry for this trouble. 

    Brizy is likely to have compatibility issue with PHP 5.6.4. Is it possible to upgrade to PHP 7.4 or above?

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  • Tallahassee Alumnae

    Hello,

    No I cannot update that is why the CloudLinux is being used per hosting company

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  • Tallahassee Alumnae

    Brizy Pro was working before this last update, we have several elements on our site which require PRO and we cannot use as of now.

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  • KC George

    Hi Tallahassee,

    What are your Brizy and Brizy Pro versions? 

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  • Tallahassee Alumnae

    Version 2.4.5 for both

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  • KC George

    Hi Tallahassee,

    Can you please do this and see if the error disappears

    1. Login to your https://brizy.io account and download the latest Brizy Pro ZIP file
    2. Deactivate and delete Brizy PRO and upload the latest version.

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  • Tallahassee Alumnae

    I have followed the above steps and I am still receiving the same error

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  • Permanently deleted user

    Hi,

    Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

    Best regards, Nelea.

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