Can not select or edit image anymore since last update

Albert Heemeijer

• August 31, 2022 09:25

When I add or edit an image in Wordpress, no Windows folder opens when I click the Image placeholder. So I cannot select any new image to import.

This appears after update to 2.4.5 (2.4.6 did not solve it)

Any thoughts on the subject?

 

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  KC George

  • August 31, 2022 12:10
  • Edited

  Hi Albert,

  This could be due to incompatibility between Brizy and another software in the WordPress environment. Can you do few compatibility checks?  

  1. Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
  2. Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
  3. Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners
  4. Do you have a plugin which is incompatible with Brizy? If none of the above helps, please deactivate one plugin at a time and check if the problem persists.

  If you are not able to find a solution, please get back to us; we will help you troubleshoot

  Can you please also let us know your Brizy and Brizy Pro version numbers?

  

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  Albert Heemeijer

  • September 01, 2022 13:21
  • Edited

  Thank you so much, option 3 worked! (I installed Blocksy)

  So happy!!!

  Greetings from the Netherlands!

  Albert

   

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