My handcoded HTML tags have suddenly turned into plain text

Alaeden Mostafa

• August 19, 2022 05:00

See the example below for <sup> tags.

My website relies heavily on these tags for citation and references. There is about 200 of them. It is an extreme inconvenience to change them one by one.

Is there a better way to fix this issue?

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  KC George

  • August 19, 2022 09:43

  Hi Alaeden,

  Have you inserted the HTML tags into the Text element or the Embed element? If you have added it to the Text element, please try adding it to the Embed element and see if that solves the problem? It should read like this. 

  

   

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  Alaeden Mostafa

  • August 19, 2022 10:13

  This isn't what I'm asking.

  I need a more robust way to fix this issue for 200 text elements. It is extremely frustrating to rework the whole site just because you made a sudden change to the product without giving me a chance to transition to it.

  My site is now messed up because of that.

  Is there a way to roll back my version? What is the most recent version that doesn't have this unpleasant restriction? And how can I roll back to it?

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  KC George

  • August 19, 2022 12:26
  • Edited

  Hi Alaeden,

  You can roll back to previous versions even though it is not a recommended practice. Please take a full backup of your website before attempting this. Please also ensure that you know how to restore your website from a backup. If you do not have a good backup system, you can consider WPvivid or UpdraftPlus

  We do not know which previous versions had this feature available. You can try these versions

  • Brizy 2.3.37
  • Brizy Pro 2.3.30

  To rollback to these versions, please follow this procedure

  1. Deactivate and delete Brizy and Brizy Pro
  2. Under Plugin - Add New  click on Upload Plugin and upload Brizy 2.3.37 ZIP file https://jmp.sh/CPi27VW
  3. Upload Brizy Pro 2.3.30 https://jmp.sh/8IGj3Bk
  4. Add the license key if it is missing

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  Alaeden Mostafa

  • August 19, 2022 14:15

  That worked.

  Thanks

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  Joshua Miller

  • February 27, 2025 21:36
  • Edited

  Experiencing this same issue just now today in 2025. Has there been a fix for this in a more recent update? We'd prefer not to rollback in this case.

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  KC George

  • February 28, 2025 10:38

  Hello Joshua,

  Brizy Text element does not support HTML tags. The Embed element supports these tags. Try pasting the text with HTML tags into the Embed element

  

   

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