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YouTube does not work with iPhone browser

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6 comments

  • KC George

    Hi Naja,

    I see several browser console errors on the page https://stmss.org.sa/blog/test. Please see this screenshot https://jmp.sh/iH7XMbg  To see these errors, on Google Chrome, right click on the page and click on 'Inspect'

    These errors could be reason why the videos are not playing on iPhone. 

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  • Naja Helal

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('<URL>').

    Indeed, there is a very big problem
    I don't know what is the solution

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  • KC George

    Hi Naja,

    If you would like me to help you with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/sOSGGR3

    Once you have sent me an invitation, please let me know here.

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  • Naja Helal

    thanks KC George

    Membership is registered 

    Add the user without sending an email that requires their confirmation.

    https://stmss.org.sa/wp-admin

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  • KC George

    Hi Naja,

    When you embed a video to a page, the entire video begins to get loaded in the background as you browse the page. Even before the user clicks on any video, the video files get downloaded on page load. To prevent this from happening, you must add video covers for all videos. When you add a cover, only the cover image gets downloaded on page load and not the entire video.

    I have added few random images as cover for your videos. The errors have now disappeared. Please have a look at https://stmss.org.sa/blog/test/ Please also test if the page loads fine on safari on an iPhone.

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  • Naja Helal

    Thank you KC George

    really no problem now

    thanks for your time

    I wish you a happy day

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