Disconnecting server sync fails

Daniel Klotz

• August 05, 2022 09:03

Hey,

as I'm having trouble with server sync not working on a site, I wanted to disconnect and then reconnect the project to reinit this publishing method (The project card in the brzy cloud dashboard also still shows a brizy cloud subdomain for the publishing target instead of the live site domain).

But when trying to disconnect throught the publishing options, nothing changes and I can see an error in JS console:

XHR PUT https://www.brizy.cloud/api/projects/11363417 [HTTP/1.1 400 Bad Request 431ms] 

Could be please have a look what might go wrong here?

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  Natalia Chitoroaga

  • August 05, 2022 10:23

  Hi Daniel,

  Thank you for your message.

  In order to disconnect a SYNC page, just delete the Brizy sync folder from your server root or folder. That's all. 

  Please, remove it and let me know if it's disconnected.

   

  Regards, Natalia

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  Daniel Klotz

  • August 05, 2022 10:39

  Hi Natalia,

  thanks for your reply.

  But I'd like to disconnect without breaking the website.
  Deleting the sync folder contents will effectively remove the site alltogether.

   

  What else can we do here.
  Regarding the error message above, something is obviously not working with the disconnect-feature.

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  Permanently deleted user

  • August 09, 2022 20:49

  Hi,

  Sorry for the late reply, your post has been sent to the junk folder and we had to recover it.

  I have created a private ticket for you and soon one of my colleagues will contact you for more information.

  Best regards, Nelea.

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