Mistaken purchase of agency instead 49 USD per month on lifetime license
Hi we are one of life time user and we got a message saying we have to upgrade on August 1st but this message should have been on 31st of August
As it only when upgraded to agency the builder started working as we had clients to serve
We did not understand that all that was needed to was purchase a
Yearly plan 49/99usd
We are not using yor hosting so we like refunded minus the 49usd need to maint the service
The $49/yr or $99/year plans
We want to have Brizy Cloud as an integral part of your Brizy PRO license (for now) so as long as you are subscribed for the $49/yr (Personal) or $99/yr (Studio) plans you'll get access to Brizy Cloud (PRO builder functionalities of your Cloud plan). This might change in the future
Thanks
-
Hi,
Thank you for contacting us.
Can please tell do you need the Agency Plan or not? Do you want us to reimburse the Agency Plan?
Best regards, Nelea.
0 -
Yes and revert to my pro plan with all the feature I had on Cloud apart from hosting to your server as we will be hosting site on your server Just wanted my LTD Brizy pro back to normal and feature restored we in middle of a job so we were had to upgrade
0 -
Hi,
Thank you for contacting us.
We have reimbursed the Agency Plan and reverted your plan to the old plan that you had. I can, therefore, confirm that you will receive the refund within 3-5 working days.
Best regards, Nelea.
0
Please sign in to leave a comment.
Comments
3 comments