Multisite website does not have Brizy Pro activated

Vanja Lakerveld

• July 26, 2022 13:32

Good day,

I have a multisite WordPress server. 

I run all my website with Brizy. The latest website I have created does not have the Brizy Pro activated.. I have updated all the plugins and deactivated and reactivated the license, but this doesn't help.

Could you help please? :)

Thanks!

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  KC George

  • July 26, 2022 15:23

  Hi Vanja,

  Please let us know your Brizy and Brizy Pro version numbers from your Network Admin

  

   

    

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  Vanja Lakerveld

  • July 27, 2022 08:41

  Thank you for your reply!

  I have both Brizy plugins in version 2.4.3..

  

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  KC George

  • July 27, 2022 09:19
  • Edited

  Hi Vanja,

  Can you name the WordPress theme currently active in the website which does not have Brizy Pro features?

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  Vanja Lakerveld

  • July 27, 2022 12:33

  Hi George,

  Its Twenty Nineteen.

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  KC George

  • July 27, 2022 14:02

  Hi Vanja,

  Can you change your theme to Twenty Twenty One or one of these and see if it makes a difference? https://www.brizy.io/theme-partners

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  Vanja Lakerveld

  • July 28, 2022 07:52

  Hi George,

  I have tried to activate the theme, but it doesn't make a difference unfortunately.

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  KC George

  • July 28, 2022 08:18

  Hi Vanja,

  We will need to take a look at your Network Admin to help you further. If you need this help, please add me as a user to your Network Admin. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here. Please also mention the site where you need this help. 

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  Vanja Lakerveld

  • July 28, 2022 09:00

  Hi George,

   

  Thanks so much for helping out! I have sent you the invitation. The website is called nammu.mybrandingcompany.com

   

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  KC George

  • July 28, 2022 10:12

  Hi Vanja,

  One of the plugins in your WordPress Dashboard, WPCode conflicts with Brizy. If you deactivate this plugin, Brizy pages will open in the editor. In place of WPCode please consider using this alternate plugin, Insert Headers And Footers .

  Brizy Pro appears active in your WordPress environment.

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