I want to ask, why does Brizy Cloud after I update my payment to 1 year it can't be downloaded?

Faridul Fikri

• July 25, 2022 18:37

I want to ask, why does Brizy Cloud after I update my payment to 1 year it can't be downloaded?

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  Permanently deleted user

  • July 26, 2022 07:34

  Hi,

  Thank you for contacting us.

  Initially you had a Personal Plan that included Brizy Cloud and Brizy WordPress. This plan has ended and you have purchased a new plan. At the moment you can no longer purchase a plan that contains Brizy WordPress and Brizy Cloud together. Now you can only buy Brizy Cloud, and separately Brizy WordPress. So, you have now bought the Brizy Cloud plan and for the Brizy WordPress plan you only have the Free option included. If you need the pro option for Brizy WordPress too, then you should need to purchase a new plan for Brizy Wordpress. For more information about Brizy Plan please see here : https://www.brizy.io/pricing

  Best regards, Nelea.

   

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  Faridul Fikri

  • July 26, 2022 08:36

  if the one that can be downloaded is brizy cloud or brizy wordpress

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  Permanently deleted user

  • July 26, 2022 09:00

  Hi,

  You can download Brizy Cloud Pro Plan.

  Best regards, Nelea.

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  Faridul Fikri

  • July 26, 2022 11:10

  what's my current package?? it's not that I'm brizy pro personal

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  Faridul Fikri

  • July 26, 2022 11:29

  I don't feel like changing my subscription package, I just change my payment from monthly to yearly

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  Permanently deleted user

  • July 26, 2022 11:45

  Hi,

  At the moment you have Brizy Personal Cloud Plan.

  Best regards, Nelea.

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  Faridul Fikri

  • July 27, 2022 04:39

  I have to upgrade to what package so that it can be downloaded like usual

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  Permanently deleted user

  • July 27, 2022 06:24

  Hi,

  Please see this link: https://www.brizy.io/pricing-cloud, here you can see the difference between cloud plans and you can choose what plant is better for you.

  Please let me know if you have any other questions.

  Best regards, Nele.

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