Brizy Cloud Refund Request

Benny Fergusson

• July 25, 2022 05:30

Hi I'd like to get a refund on my Brizy Cloud purchase.

My order number is: Order #39333066-51076952

My reasons for cancelling and requesting a refund is:

1. Page builder takes too long to load.
2. The menu setup doesn't work. Couldn't drag and change the order of the menu after multiple attempts and page refreshes.
3. The mega menu is too difficult to set up, especially on the left hand side of the screen. When you go to add an element, the element bar goes over the mega menu.

Please send me an email confirmation that my account is cancelled and refund has been processed.

I'm sure the Brizy Builder platform will be great in the future, but it's a bit too 'beta' for us at this stage. We look forward to seeing the platform develop further.

Many thanks,

Benny Fergusson

0

• 

  Permanently deleted user

  • July 25, 2022 08:15

  Hi,

  Thank you for contacting us.

  Your subscription with Brizy PRO has been refunded your payment and ensured that the subscription is now canceled. I can, therefore, confirm that you will receive the refund within 1-3 working days and that you will not be billed again for this product in the future. Thanks for your business and hope to see you again in the future.

  Best regards, Nelea. 

  0

Please sign in to leave a comment.