Change the owner

Nikté Teleguario Marín

• July 14, 2022 10:31

How do I change the owner of the website?

I was the one setting up the website for a company I'm not working with anymore. I would like to change the owner from my email to another's person email.

Thanks!

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  Permanently deleted user

  • July 14, 2022 10:46

  Hello,

  Thank you for contacting us.

  You can  change the email account  directly in the Brizy account: https://jmp.sh/mnXSfiw

  Best regards, Nelea.

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  Nikté Teleguario Marín

  • July 14, 2022 11:05

  When I write the new name and email, it shows the text in red and doesn't save the changes. I've tried with different emails and it always shows the same alert.
  

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  Permanently deleted user

  • July 14, 2022 11:55

  Hi,

  Can you please check if you received a verification email from Brizy ? Can you please check the Spam?

  Best regards, Nelea.

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  Nikté Teleguario Marín

  • July 14, 2022 12:05

  I'm pretty sure I had verified the email back in the day when I set it all up. I can't find any verification email from Brizy, not even in spam.

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  Permanently deleted user

  • July 14, 2022 12:07

  Hi,

  Could you please indicate the actual email of the Brizy account and the email you want to change it?  We will change it for you.

  Best regards, Nelea.

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  Nikté Teleguario Marín

  • July 14, 2022 12:09

  Current owner's email: nik.teleguario.marin@gmail.com

  Next owner's email: minna.dufton@raggarifilmi.com 

   

  Thanks a lot!

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  Permanently deleted user

  • July 14, 2022 12:55

  Hi,

  You cannot change your email because this email is minna.dufton@raggarifilmi.com is already registered in Brizy Cloud, please see here.

  Regards, Nelea.

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  Nikté Teleguario Marín

  • July 15, 2022 08:25

  So what can I do? I don't have access to Minna's account.

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  Permanently deleted user

  • July 15, 2022 09:20
  • Edited

  Hi,

  We can delete the account with this email minna.dufton@raggarifilmi.com  , then you can use this email for your account. Can we delete it ?

  Best regards, Nelea.

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