Line issue appearing on iPhone Mobile view

Steven Orlosky

• July 14, 2022 09:23
• Edited

Good day!

I would like to ask if there is such a bug like a line randomly appearing? As you can see in the screenshot, there`s a thin line above "Under Construction".  We have checked on Android, or even in Lambdatest (a software that allows us to view the Safari version of the site), there was no line.

I hope you can help us with this, thank you!

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  Permanently deleted user

  • July 14, 2022 10:37

  Hi Steven,

  Thank you for contacting us.

  You are right; I do see a line on your website on an iPhone. I created a test page. I don't see a line in my test page. Please see here. Since I couldn't reproduce the issue, may be it's not a bug. You can see my test page here. https://kctest.online/iphone/

  Best regards, Nelea.

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  Bryan M

  • July 14, 2022 14:35

  I can confirm after building many sites there is a random line that appears, I've seen it also. In some cases if I use my mouse to resize the page, it will go away.

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  Bryan M

  • July 14, 2022 15:02

  See the line to the right side of the image? This happens randomly on many sites I've built.

  https://www.loom.com/i/87b179cb8dcd4c62a48677c5f41634ca 

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  Steven Orlosky

  • July 14, 2022 22:17

  Hello Nelea,

  I appreciate your effort. But may I know what I can do about this if there`s any?

  Thank you.

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  KC George

  • July 15, 2022 05:46

  Hi Steven,

  Since I can't reproduce the issue at my end, if you give us access to your WordPress Dashboard, I can attempt to fix it on your website.

  If you need help with this issue, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.

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  Steven Orlosky

  • July 19, 2022 01:38

  Hi George,

  I have added you as user. Thank you! Or if that process fails, I can give you access:

  Below is the page we`re referring to. Thank you so much!

  
  

   

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  KC George

  • July 20, 2022 07:20

  Hi Steven,

  This appears like an issue with Safari on Mac and iOS. You can read more about it here. https://stackoverflow.com/questions/4780896/thin-gray-black-lines-on-web-page-viewed-with-ipad

  I have attempted the suggested solution in the above thread. The solution seems to work. To fix the issue, please add a negative margin where the line appears. For example, I have added a negative top margin to the text 'Under Construction' to get rid of the line in between the image and the text.  

  Please check the page and see if the line has disappeared on an iPhone

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