Brizy Cloud pages distorted in all browser

Hoang Phan

• July 13, 2022 06:22

In one of my laptops, all pages built with Brizy Cloud, including Brizy home pages, are distorted as attached (looked like a mobile view), regardless of browser (I tried Chrome including Incognito, Edge, etc). In other laptop the pages are normal. I think that is due to some browser settings but I don't . Can you please help?

Brizy Cloud home page:

Brizy WP home page:

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  Permanently deleted user

  • July 13, 2022 09:54

  Hi,

  Thank you for contacting us.

  A kindly request to send us the page URL of your project so we could check this problem from your dashboard.

  Best regards, Nelea.

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  Hoang Phan

  • July 13, 2022 10:23

  Hi,

  Thank you - I think the issue is with the browser setting, not the URL or Brizy itself. I got this distorted view in EVERY page built by Brizy Cloud, and the screenshots are the view of Brizy.io and Brizy.Cloud sites.

  FYI, the laptop where the view is distorted is my company's laptop. In my personal laptops and Ipad, the pages view are OK. In case you know any browser / Windows setting that may cause this issue of Brizy, please share with me.

  Thank you and Best regards

  H  

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  KC George

  • July 13, 2022 14:16

  Hi Hoang,

  Would you please investigate these?

  1. Are there restrictions put on your laptop to prevent access to certain websites (by your company)? 
  2. Does you company monitor traffic on your laptop?
  3. Do other employees complain about inability to access certain websites? 

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