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Iubenda Embed (Cookie Solution) doesn't work anymore

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5 comments

  • KC George

    Hi Jan,

    I pasted the above code into the Code Injection - Footer of a Brizy Cloud website. The code seems to work fine on my page. Please see my test page here. https://digital-works.brizy.site/

    If I have accepted the cookies when I visited a website for the first time, I may not see the cookie notification when I visit the website for the second time. Are you testing it on the same device where you have already accepted/ rejected the cookies?  

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  • Jan Foelsing

    Hi and thanks!

    Hm, that is interesting. If I click on your link I don't see a cookie banner or the cookie solution in the down right corner as a little widget. I see no cookie banner at all. Not with my Firefox, Brave and Safari Browser.

    To check my updates I use Firefox. And I enabled the delete all cookies and the history option, so every start is fresh and clean. So I should see the cookie banner at my side and yours. But I don't.

    Do you see a cookie banner on my page? www.skillhacker.club

    Have a nice day

    Jan

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  • KC George

    Hi Jan,

    Please watch this video for few tests I am carrying out. https://jmp.sh/qhAjKL7

    As you can see at my end, I see both the cookie notification and the little Iubenda widget at the right hand side bottom corner.   

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  • Jan Foelsing

    Hi KC George,

    your passion to help is absolutely outstanding!

    And I'm mind blown by this problem.

    I'm using the newest versions of Safari, Brave and Firefox on a MacBook Pro M1 (Monterey 12.4). It doesn't show me the cookie solution. My iPhone with the same browsers, neither. But my iPad does show it!!!!

    So is it an Apple problem? A Monterey 12.4 and iPhone OS problem?

    How to fix that!? :D

    I guess that is not my problem. So thank you for showing me, that the cookie solution is still working.

    I will regularly check if something in my browsers will change...

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  • KC George

    Hi Jan,

    Here is another test I did using Lambdatest. Your cookie notification did show up in Safari. https://jmp.sh/Ea202XJ

    Hence it may not be a widespread issue even among Mac/Apple devices.

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