Apply coupon code not showing on checkout page

Jotte Mallisse

• July 06, 2022 11:47

Hi,

 

Apply coupon field is not showing up on checkout field. It does when editing the page in Brizy Builder, but not when published/on live site.

 

https://www.vestiairebarboutique.be/checkout/

 

Is Brizy overriding something? Thx!

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  KC George

  • July 06, 2022 14:54
  • Edited

  Hi Jotte,

  I see the 'Apply Coupon' filed in the Cart page. Do you expect it to be in the checkout page?

  

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  Jotte Mallisse

  • July 06, 2022 14:54

  Hi George,

  I know it's on the Cart page. I was talking about the Checkout page :-) 

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  KC George

  • July 06, 2022 15:12

  Hi Jotte,

  Sorry: we do not have expertise on setting up coupons. The way you have setup coupons right now looks right to me. 

  Are you trying to modify the woocommerce workflow and move the coupon to the Checkout page?   

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  Jotte Mallisse

  • July 06, 2022 15:53

  It's normal/default Woocommerce to be able to fill in coupons on Checkout page. 

   

   

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  Jotte Mallisse

  • July 06, 2022 15:54

   

   

  

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  KC George

  • July 07, 2022 07:54

  Hi Jotte,

  Are you using a plugin to display the coupon notification in the checkout page? Sorry; we do not have experience/expertise in making this work. If you want us to take a look at it from your Dashboard, we can. 

   

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  Jotte Mallisse

  • July 07, 2022 08:26

  That's default Woocommerce. You don't need a plugin for that.

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  KC George

  • July 07, 2022 08:51
  • Edited

  Hi Jotte,

  I have tested coupon at my end. Please see my screenshots here

  • Cart: https://jmp.sh/l8ig2dt
  • Checkout: https://jmp.sh/RE4287v

  I do not see the coupon field in the Checkout page. It may not be a default woocommerce feature.

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