Project not found -July 2022

Jack Dreamond

• July 04, 2022 09:27

Hello,

I have published a project since few years and suddenly I have checked and it shows project not found, despite the project exist

 

Please can you check the issue!

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  Permanently deleted user

  • July 04, 2022 11:23

  Hi Jack,

  Thank you for contacting us.

  Could you please send us the URL of your project where you found this inconvenience?

  Best regards, Nelea.

   

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  Jack Dreamond

  • July 05, 2022 09:25

  Hi,  this is the project number /projects/402510/ I had to redirect the URL temporarily until you solve the issue.

   

  Thx

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  Permanently deleted user

  • July 05, 2022 10:24

  Hi Jack,

  We have fixed this issue in your project. Please check now.

  Best regards, Nelea.

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  Jack Dreamond

  • July 05, 2022 10:28

  Hi, 

  but got the issue inb subpages like /en /ch ...

   

  Thx

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  Permanently deleted user

  • July 05, 2022 11:07

  Hi,

  We have checked your project and found that you did not set up correctly the CNAME and the A record from your DNS settings. Please see this screenshot.  Please, check these articles and follow all these steps to set up the A and Cname records : 

  https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  https://support.brizy.io/hc/en-us/articles/360026046931-Custom-sub-domain-CNAME-Redirect-

  Regards, Nelea.

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