This page needs a refresh error

Neal

• July 03, 2022 23:45

Hi Support,

New to Brizy and really liking its functions and features but I am experiencing what seems to be a long term problem of the "This page needs a refresh" error message.

Not all pages produce the error.

I have read many posts and tried everything suggested but to no avail.

Here is the website info and what has been attempted for a solution.

WP version 6
PHP version 8.0
Brizy version2.4.2
Brizy Pro version 2.4.2

memory_limit is set to        1024M

The only active plugins are Brizy and Brizy Pro

Tried ...
ModSecurity - turned off
deactivated and then re-activated Brizy plugins
cleared cache and disabled LiteSpeed Cache plugin
disabled WordFence plugin
regenerated permalinks
cleared browser cookies & cache and tried in different browsers
changed the slug/url of the offending pages
used incognito mode
used a VPN
edited problem pages in default wordpress editor and then back to Brizy

Could you please help with this problem?

Thanks,
Neal

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  Permanently deleted user

  • July 04, 2022 08:09

  Hi,

  Thank you for contacting us.

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Regards, Nelea.

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• 

  Neal

  • July 04, 2022 12:00

  Nelea thank you for such fast support!

  The login credentials have been sent.

  Neal

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  Permanently deleted user

  • July 04, 2022 12:41

   

  Thank you.

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