Why can't I cancel the payment?

Paolo Carrai

• July 02, 2022 13:53

Hello, I would like to delete my payment plan, but I do not see any button in the settings that allows me to delete it. 
I have attached the screenshot below. As you can see I don't have any button to delete it. 
How can I do this? 
thank you

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• 

  Permanently deleted user

  • July 03, 2022 07:20

  Hi,

  Thank you for your message.

  If you want to change the credit card payment you will need to go to your Account, click on Payment and scroll down until you will see Update. Please click on Update and change the credit card.

  Best regards,

  Nelea.

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  Paolo Carrai

  • July 05, 2022 15:35

  hello, 
  I would simply like to cancel my subscription. When I switched to brizy PRO I only wanted to try it for one month. 
  But as from the attached pictures I don't see any settings to block payments.
  thanks

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  Paolo Carrai

  • July 05, 2022 15:41

  I would like to cancel my Brizy Personal Cloud subscription. I have searched all over the internet on how to cancel it. The cancel button mentioned in other posts is not visible on my computer.

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  Permanently deleted user

  • July 06, 2022 06:50

  Hi Paolo,

  Thank you for contacting us.

  Your subscription to Brizy Cloud was canceled.

  Best regards, Nelea

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