Renewal Unsuccessfu

Bjs Pavan Kumar

• June 29, 2022 05:40

Hi Team,

I am from india, today my brizy studio is scheduled for renewal.

But the renewal is unsuccessful. I used a credit card during 1st time of purchase in paddle, paddle have the same card in their system. this card is active and have more than sufficient money.

Requesting you to send a link for manual payment.

 

For your information- In India Reserve Bank of India made some rules on automatic transactions. 

Refer these blogs - https://www.ndtv.com/business/rbis-new-auto-debit-rules-are-here-know-how-they-will-impact-customers-2562167

 

https://www.livemint.com/money/personal-finance/credit-card-debit-card-payment-new-rule-on-auto-debit-transactions-from-next-month-11632114648614.html 

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  Permanently deleted user

  • June 29, 2022 14:05

  Hi,

  Thank you for contacting us.

  Can you please update your payment in the Brizy account? For this please go to your Account, click on Payment and scroll down until you will see Update. Please click on Update and add again the credit card then save. After this, the payment should work.

  Best regards, Nelea.

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