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Cannot insert images into builder

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1 comment

  • KC George

    Hi Trent,

    This issue normally happens due to incompatibility of something in your WordPress environment with Brizy. Can you please check these?

    1. Is your WordPress theme compatible with Brizy? These themes work well with Brizy https://www.brizy.io/theme-partners  Twenty Twenty One also works smoothly with Brizy
    2. Are you using WordPress 5.9 or above? Please check here https://jmp.sh/Oe63wQY
    3. Are you using PHP 7.4 or above? Please check here https://jmp.sh/2MRd96w
    4. Are you using a plugin which can conflict with Brizy? Deactivate one plugin at a time and see if that helps
    5. Do you have a server side software enabled on your hosting account which interferes with Brizy? Login to your hosting account and disable security/ firewall/ malware protection/ DDOS systems and see if that helps.  

    If you need help with troubleshooting, please get back to us. We will be happy to help.

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