Error: Cannot not publish or save page

Isaac Etoori

• June 25, 2022 15:52

Hello 

I updated the Brizy Wordpress plugin four days ago, and contacted you for help on this error response, that have not yet been helped.

Please help

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  KC George

  • June 27, 2022 03:37

  Hi Isaac,

  We need more information to help you. 

  1. What are your Brizy and Brizy Pro versions numbers?
  2. What happens when you try to save a page or publish it? Do you get an error message or something else happens? 
  3. Can you share a screenshot to demonstrate the problem?

  
   

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  Isaac Etoori

  • June 27, 2022 19:33

  I am using version 2.4.2

  

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  KC George

  • June 28, 2022 06:28

  Hi Isaac,

  Thanks for providing the Brizy version numbers. Can you please also answer my second and third questions so that we understand your problem better?

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  Isaac Etoori

  • June 28, 2022 08:28

  Hello KC George

  Below is a screenshot of the response that has persisted.

  

  Thank you

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  KC George

  • June 28, 2022 09:40

  Hi Isaac,

  We would like to take a look at this issue from your WordPress Dashboard. If you need help with troubleshooting, please add me as a user to your WordPress Dashboard. My email: kc.george@brizy.io. Please enable the option "Send the new user an email about their account" as in this screenshot https://jmp.sh/tSRznJX

  Once you have sent me an invitation, please let me know here.

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  Isaac Etoori

  • June 28, 2022 18:29

  It is done, please check your email

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  KC George

  • June 29, 2022 12:51
  • Edited

  Hi Isaac,

  Looks like my colleague Natalia was in communication with you. She had sent you an email yesterday about this issue. Please look for an email from support@brizy.io and reply. 

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