Cant Customise Product Page Gallery Brizy Templates

Chris Gomez

• June 23, 2022 15:25

Hey guys, 

I cannot seem to be able to edit the product gallery product photo options in order to have the product thumbnails display on the side of the image. 

The template display conditions is set to product > include products > all. 

When I click on the image thumbnails, I do not get the customisation options. In fact, I do not get any options when clicking the gallery element. 

Your help would be much appreciated!

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  KC George

  • June 24, 2022 06:08

  Hi Chris,

  We are sorry about this. This comes across like a bug with the latest Brizy versions. I have reported this. We will work on fixing it.

  Please proceed with the Product Gallery's default options for now.  

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  Chris Gomez

  • June 24, 2022 07:22

  Thanks for the reply. I look forward to this being resolved soon

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  KC George

  • June 27, 2022 12:03
  • Edited

  Hi Chris,

  We found that this issue happens only when using Blocksy 1.8.38 along with Brizy. The gallery element appears to work fine with Astra and Twenty Twenty One themes (and previous versions of Blocksy)

  Are you using Blocksy?

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  Chris Gomez

  • June 27, 2022 12:46

  Hey KC, yes I was using Blocksy, I have moved to Astra and this functionality is working fine again! Thank you very much

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