My website is down due to Brizy cloud issue

SU PENG

• June 17, 2022 05:22

Hi, I'm running Brizy multisite licence, all of my sites have this issue :

https://st-img-md.oss-cn-guangzhou.aliyuncs.com/20220617132049.png

I check the server log, seem to be an issue with Brizy cloud Service Unavailable？

[17-Jun-2022 03:42:27 UTC] PHP Fatal error: Uncaught Exception: Service Unavailable in /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/admin/cloud/client.php:303

Stack trace:

#0 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/editor/editor/editor.php(1050): Brizy_Admin_Cloud_Client->getCloudEditorVersions()

#1 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/editor/editor/editor.php(176): Brizy_Editor_Editor_Editor->getCloudInfo()

#2 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/public/main.php(503): Brizy_Editor_Editor_Editor->config('editor')

#3 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/public/main.php(256): Brizy_Public_Main->getConfigObject()

#4 /home/61712d03c1ac18cea8c55813/public_html/wp-includes/class-wp-hook.php(303): Brizy_Public_Main->templateInclude('/home/61712d03c...')

#5 /home/61712d03c1ac18cea8c55813/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters('/home/61712d03c...', Array)

#6 /home/61712d03c1ac18cea8c55813/public in /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/admin/cloud/client.php on line 303

[17-Jun-2022 03:42:32 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'wp_noshor_redefine_locale' not found or invalid function name in /home/61712d03c1ac18cea8c55813/public_html/wp-includes/class-wp-hook.php on line 303

[17-Jun-2022 03:42:32 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'wp_noshor_redefine_locale' not found or invalid function name in /home/61712d03c1ac18cea8c55813/public_html/wp-includes/class-wp-hook.php on line 303

[17-Jun-2022 03:42:34 UTC] PHP Warning: call_user_func_array() expects parameter 1 to be a valid callback, function 'wp_noshor_redefine_locale' not found or invalid function name in /home/61712d03c1ac18cea8c55813/public_html/wp-includes/class-wp-hook.php on line 303

[17-Jun-2022 03:42:34 UTC] PHP Fatal error: Uncaught Exception: Service Unavailable in /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/admin/cloud/client.php:303

Stack trace:

#0 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/editor/editor/editor.php(1050): Brizy_Admin_Cloud_Client->getCloudEditorVersions()

#1 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/editor/editor/editor.php(176): Brizy_Editor_Editor_Editor->getCloudInfo()

#2 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/public/main.php(503): Brizy_Editor_Editor_Editor->config('editor')

#3 /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/public/main.php(256): Brizy_Public_Main->getConfigObject()

#4 /home/61712d03c1ac18cea8c55813/public_html/wp-includes/class-wp-hook.php(303): Brizy_Public_Main->templateInclude('/home/61712d03c...')

#5 /home/61712d03c1ac18cea8c55813/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters('/home/61712d03c...', Array)

#6 /home/61712d03c1ac18cea8c55813/public in /home/61712d03c1ac18cea8c55813/public_html/wp-content/plugins/brizy/admin/cloud/client.php on line 303

My client is pushing me for me answer, plz get back as soon as you can

 

0

• 

  Permanently deleted user

  • June 17, 2022 09:11

  Hi,

  Thank you for contacting us.

   We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  Best regards, Nelea.

   

  0

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